When your customer runs out of gas...
...they reach for WhatsApp.
Tappa delivers the rest.
Run your delivery business on WhatsApp. A multi-tenant platform for LPG, water, paraffin, and any small business that delivers on a route.
One conversation,
an entire delivery business.
Customer chats
Your customer messages your WhatsApp number. Tappa guides them through products, delivery address, time slot, and payment in a few taps.
You manage
Orders land in your dashboard live. Stock counts pull from Xero. Invoices generate automatically. Your team watches it happen.
Driver delivers
Driver gets a job notification, navigates to the address, captures delivery proof. Customer gets a receipt. The next route is queued.
Built for any business
that delivers on a route.
Hi-Service Gas (Helderberg) is our alpha tenant. The platform is vertical-agnostic. If your customers order on repeat and you deliver locally, Tappa fits.
What is live today.
And what comes next.
Everything in the first group is running in production right now, on real dealers taking real orders. The second group is on the build list.
Included with every account
WhatsApp ordering
Customers order in the chat they already use. The agent handles products, quantities, addresses and delivery slots, and recovers the conversation when a reply goes sideways.
Branded web shop
A white-label storefront on your own domain, in your colours and logo. No Tappa branding in front of your customers.
Catalogue synced from your books
Prices and stock pull from Xero, or from WooCommerce, on a daily sync. Stock is checked again at cart commit, so you never sell what you do not have.
Card payments
PayFast checkout with a merchant account per dealer. Payment notifications are verified server side before an order is ever marked paid.
Driver app
Drivers open the day list on their phone, navigate to the address, and mark delivered with proof.
Invoices and receipts on WhatsApp
A paid order raises an authorised invoice in Xero, and the PDF lands on the customer WhatsApp within seconds.
Delivery zones and slots
Postal code zones with their own fees, and a slot grid with capacity per day so you never oversell a route.
Dashboard and reports
Revenue, channel mix, top products and driver throughput, each measured against the previous period.
Add-ons you can switch on
Blog Builder
An AI content team that publishes local-SEO blogs every week.
GHL CRM Sync
Pipe contacts and orders into GoHighLevel.
WhatsApp Broadcast
Reach customers on the number they already order from.
Online Payments+
Take card payments at checkout and on WhatsApp.
Accounting Sync
Invoices and stock, straight into your books.
Coming to the core platform
Pay by Bank
Bank to bank checkout alongside card, for the customers who would rather pay by EFT than tap in a card number.
Cart recovery and refill nudges
Abandoned carts rescued on WhatsApp first, and a nudge when a regular customer is due to reorder.
Multi-language ordering
Afrikaans, isiXhosa and isiZulu in the ordering flow, so customers can buy in their own language.
Add-ons in development
Auto SEO Agent
Continuous local SEO for every area you deliver to.
Loyalty & Referrals
Turn one-off buyers into regulars.
Review Booster
More 5-star reviews, fewer public complaints.
HiveMind Pro
Know who's about to reorder — and who's about to churn.
Smart Dispatch
Optimised routes and ETA messages for your drivers.
Bob Pay
South African card + EFT payments, built locally.
Bob Go
Compare couriers, print waybills, track every parcel.
Restaurant Pack
Menus, sizes and extras — for food delivery.
Branded Customer App
Your own installable customer app.
Need an integration that is not on this list? We build custom plugins for larger dealers and franchise networks.
Be one of the first 10
dealers on Tappa.
Drop your email and we'll walk you through onboarding personally. WhatsApp Business setup, Xero connect, the first 100 orders, all hands-on.