When your customer runs out of gas...
...they reach for WhatsApp.
Tappa delivers the rest.
Run your delivery business on WhatsApp. A multi-tenant platform for LPG, water, paraffin, and any small business that delivers on a route.
One conversation,
an entire delivery business.
Customer chats
Your customer messages your WhatsApp number. Tappa guides them through products, delivery address, time slot, and payment in a few taps.
You manage
Orders land in your dashboard live. Stock counts pull from Xero. Invoices generate automatically. Your team watches it happen.
Driver delivers
Driver gets a job notification, navigates to the address, captures delivery proof. Customer gets a receipt. The next route is queued.
Built for any business
that delivers on a route.
Hi-Service Gas (Helderberg) is our alpha tenant. The platform is vertical-agnostic. If your customers order on repeat and you deliver locally, Tappa fits.
Everything one local
delivery business needs.
WhatsApp ordering flow
Conversational ordering with smart recovery. Customers finish orders without learning a new app.
Branded web shop
Each tenant gets a white-label storefront on their own domain. No Tappa branding visible.
Live stock from Xero
Inventory syncs every 15 minutes. Out-of-stock products gate at cart commit, not at browse.
PayFast + Pay by Bank
Card and instant EFT payments. Per-tenant merchant accounts. ITN webhooks verified.
Driver mobile app
Drivers see today's jobs, navigate to addresses, mark delivered with proof photos.
Auto invoice + receipt
Paid orders push to Xero as authorised invoices. PDFs arrive on WhatsApp within seconds.
Cart recovery + retention
Abandoned carts get rescued on WhatsApp first, email second. Refill nudges at the right interval.
Real-time analytics
Funnel, conversion, AOV, repeat rate. Per-tenant dashboards updated live.
Stack on what you need.
Tappa core covers the essentials. Premium plugins add the integrations and growth tools that match your business. Two included on Growth, five on Scale.
Migration & onboarding
WhatsApp Migrator
Scan your existing WhatsApp Business number, pull chat history and contacts. No customer left behind.
Marketing & growth
GoHighLevel CRM
Every order pushes to GHL as a contact + opportunity. Trigger your existing GHL automations.
Accounting
Sage / Pastel sync
For South African dealers on Sage One or Pastel. Paid orders push as authorised invoices.
QuickBooks sync
Same shape as Xero but for international expansion. Per-tenant OAuth connect.
Wave sync
Small business friendly. Wave's free tier plus Tappa makes a very lean accounting stack.
Marketing & growth
Loyalty + Referrals
Points per order, referral tracking, rewards. Reach repeat customers without doing the work.
BNPL (Mobicred + Payflex)
Buy-now-pay-later for big orders. Cracks open the 48kg cylinder and bulk water market.
Communications
Telegram channel
Second ordering channel for customers who prefer Telegram. Same conversation flow.
SMS Fallback (Twilio)
Catches notifications when WhatsApp template windows close. Always-on customer reach.
Multi-language pack
Afrikaans, isiXhosa, isiZulu in the ordering flow. Customers buy in their own language.
Operations
Route Optimizer
Google Maps traffic-aware routing for your drivers. Cuts fuel and time, lifts deliveries per shift.
White-label Driver App
Your colours, your logo, your domain on the driver PWA. Premium customer-facing touchpoint.
Have an integration we don't list? We build custom plugins for Scale and Enterprise customers.
Real pricing.
Real platform.
Pay monthly. Cancel anytime. All plans include WhatsApp Business ordering, web shop, driver app, dashboard, and core integrations.
One location, one to three drivers, getting started on WhatsApp commerce.
- WhatsApp Business ordering flow
- Branded web shop on your domain
- Driver mobile PWA
- Live admin dashboard
- Xero + PayFast integrations
- Up to 500 orders / month
- Email support
Two to three locations, four to ten drivers. Built to scale up.
- Everything in Starter
- Multi-driver dispatch with route hints
- Cart recovery + retention automation
- Custom branding (colours, sender name)
- Up to 2,500 orders / month
- 2 premium plugins included
- WhatsApp + email support
Multi-location franchise or aggregator. Full white-label and priority handling.
- Everything in Growth
- Sub-dealer accounts under your brand
- White-label driver + admin apps
- Priority WhatsApp support + dedicated CSM
- Unlimited orders
- 5 premium plugins included
- Custom onboarding + training
Be one of the first 10
dealers on Tappa.
Drop your email and we'll walk you through onboarding personally. WhatsApp Business setup, Xero connect, the first 100 orders, all hands-on.